Frequently Asked Questions

We want you to feel confident ordering from Muse Society. Because wallpaper and printed materials are produced specifically for each order, please review the information below before purchasing. Variations in color, texture, and scale are inherent to printed materials and may occur between batches. Ordering sufficient material at one time is recommended to ensure consistency.

Do you offer samples? Yes. We strongly recommend ordering a sample before purchasing full wallpaper quantities. Samples allow you to review color, material, texture, and pattern scale in your space.

Because screen colors vary between devices, viewing a sample in your lighting conditions helps ensure the best result.

Samples are non-returnable.
How much wallpaper should I order? Customers are responsible for determining the correct quantity needed for their project. Because pattern repeat, wall height, and layout affect coverage, we recommend consulting a professional installer or using a wallpaper calculator when planning your order.

To ensure color consistency, order the full quantity needed for your project at one time.
Can I return wallpaper? Most Muse Society products are printed or produced to order, so sales are final.

Returns are not accepted for:
  • Incorrect quantities ordered
  • Overages or unused material
  • Change of mind after purchase
  • Installed, cut, or altered materials
Certain stock items may be eligible for return with prior approval and are subject to a 55% restocking fee.
What materials do you offer? Muse Society wallpaper is available in several materials including:
  • Peel + Stick (removable adhesive)
  • Traditional wallpaper (paste required)
  • Textured or linen-look prints
  • Commercial-grade materials for certain applications
Material details are listed on each product page.
Is peel and stick wallpaper removable? Peel + Stick wallpaper is designed to be removable from properly prepared surfaces. Results may vary depending on wall condition, paint type, humidity, and installation method.

For best results, install on smooth, clean, fully cured painted surfaces.
Should I hire a professional installer? Professional installation is recommended, particularly for large walls, patterned designs, or traditional wallpaper materials.

Installers should inspect all material before installation to confirm color, pattern alignment, and quantity.

Once material has been cut or installed, it is considered accepted.
Can I order additional rolls later? Wallpaper is produced in batches, and slight variation between production runs may occur. To ensure color consistency, we recommend ordering the full quantity required for your project at the time of purchase.

Exact matches between separate orders cannot be guaranteed.
What if my order arrives damaged or incorrect? Please inspect your order immediately upon delivery.

If you receive a damaged or incorrect item, contact us within 5 days of delivery and include:
  • Your order number
  • Photos of the issue
  • Photos of the packaging
We will review the issue and work with you to determine the appropriate resolution.
When will my order ship? Production and shipping times vary depending on the product.

Estimated production times are listed on each product page. Once your order ships, you will receive a tracking notification by email.

Orders with multiple items may ship separately.
Can I use your wallpaper in commercial projects? Many Muse Society designs are suitable for residential and light commercial use. Certain materials may meet commercial performance requirements.

If you are working on a hospitality, retail, or large-scale project, please contact us for assistance.
Still have questions? Contact us at:
hello@musesociety.com